ISS provides professional security training for staff in NYC, offering tailored programs to help employees identify threats, manage security situations, and respond effectively in emergencies.
4.9
(out of 5)
Customer rating of 400+ reviews.
ISS trains employees to identify suspicious behavior early, empowering them to quickly report potential risks and helping prevent incidents before they escalate.
Our training prepares staff to handle fires, intruders, evacuations, or medical crises calmly and effectively, improving safety outcomes in urgent situations.
Staff learn clear roles and communication protocols, enabling seamless teamwork with guards, police, or emergency responders when incidents occur.
Recognizing warning signs, maintaining awareness, and promptly alerting appropriate personnel about unusual activity.
Evacuation protocols, fire extinguisher use, medical response, and steps to follow in active threat scenarios or other crises.
Managing confrontations diplomatically and safely to diffuse aggression or tension before incidents escalate.
Verifying credentials, managing entry points, escorting visitors, and enforcing access policies to restrict unauthorized individuals.
Training staff in clear, timely radio or phone communication to report issues and relay important updates during incidents.
Enhance safety and resilience by equipping your teams with the skills to detect, respond, and collaborate in emergencies.
Request a ConsultationTailored Programs for Specific Business Needs
ISS offers customized security training programs that cater to the unique needs of different industries and environments. Whether your team requires training for high-risk situations, emergency response, or general safety awareness, our courses are designed to meet your specific requirements.
Experienced Trainers with Real-World Knowledge
Our trainers are experienced security professionals with backgrounds in law enforcement, military, and crisis management. They bring real-world insights into the classroom, ensuring that staff receive practical, applicable skills that are directly relevant to their daily roles and responsibilities.
Interactive and Practical Training Methods
ISS uses interactive training methods, including scenario-based exercises, role-playing, and hands-on demonstrations, to ensure that employees are actively engaged in learning. This approach helps participants better retain information and apply their training in real-world situations.
Discuss your unique security challenges and staff roles with our experts to customize your training approach.
We create an actionable, flexible plan that covers topics, formats, and schedule tailored to your workforce.
Your team engages in interactive sessions on your premises or virtually, led by certified security trainers.
We track performance, reinforce key skills with refresher courses, and adapt to evolving threats as needed.
Empower your team with knowledge and confidence to help keep your facility safer every day. Get in touch for a tailored training program.
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Your site’s individualized property evaluation report contains information and analysis that you need to properly manage your site’s security needs. That information includes detailed analysis of the crime rate in your area, site access and parking protocols, and existing security infrastructure. Interior inspection includes analysis of emergency exits, fire suppression capabilities, and alarm infrastructure for emergencies. Exterior inspection includes analysis of structural defects, property lighting, and potential vulnerabilities in building access.
In addition to those inspections, our analysis also considered environmental factors, potential risks from older trees, outside property maintenance, and nearby crime that may overflow to the area. We also examined emergency response planning, including fire evacuation protocols and information supplied to residents about proper evacuation process.
However, a few fundamental problems exist when it comes to access control of the back parking (a big territory). Even though only two issues have ever occurred there, the wide-open access point to that lot may need to be corrected sooner than later as there is a significant uptick in crime in the 62nd precinct.
Furthermore, there are two fundamental surveillance blind spots along the driveway leading to the back parking lot and every common area.
Lastly, however unlikely it may seem, tenants should have resources and a physical guide for situations that may require an evacuation. Whether it be a flood or fire, each tenant should know how to use a fire extinguisher and where to evacuate to during a flood regardless of their proximity to a shoreline.
