Secure your retail store with ISS’s retail security guard services in NYC. Our armed and unarmed guards provide theft prevention, customer assistance, and a safe shopping environment.
4.9
(out of 5)
Customer rating of 400+ reviews.
Theft and Shoplifting Prevention
Retail stores of all sizes face the risk of theft and shoplifting, whether from customers or employees. A visible security guard presence acts as a powerful deterrent, and our guards are trained to spot suspicious behavior and prevent theft before it occurs, ensuring minimal loss.
Customer and Staff Safety
Retail environments require a security presence that not only ensures safety but also remains approachable to customers. A friendly and professional security guard helps manage situations like disruptive behavior, crowd control, and emergencies, providing reassurance to both customers and employees.
Managing High Traffic and Vulnerable Points
Retail locations, especially during busy shopping periods, need effective crowd management to prevent issues such as shoplifting, accidents, and over-crowding. ISS security guards are positioned at high-risk areas, including store entrances, cash registers, and loading docks, ensuring maximum protection.
Luxury boutiques and jewelry stores rely on our armed guards to deter theft and respond rapidly to threats, safeguarding valuable merchandise effectively.
Our unarmed guards manage crowds, monitor key areas like changing rooms and checkouts, and create a secure yet welcoming shopping experience.
Mobile patrols and fixed posts throughout malls deter theft, handle disruptions, and maintain a safe environment for tenants and visitors alike.
We oversee goods handling and access management, protecting inventory and preventing supply chain losses at every critical stage.
Our guards minimize shrinkage and deter organized retail crime at large, high-volume chains and discount outlets, ensuring safe and smooth operations.
Request a customized retail security plan tailored to your unique needs—from luxury boutiques to distribution centers.
Schedule a ConsultationArmed and Unarmed Security Guards for Flexible Protection
ISS provides both armed and unarmed security guards, allowing you to choose the level of protection best suited for your retail environment. Armed guards are ideal for high-value retail stores that need enhanced security, while unarmed guards offer a reassuring presence that focuses on customer service and theft prevention.
Customer-Focused Approach with Security
Our security personnel are trained to be both vigilant and approachable. Guards are skilled in customer assistance, providing directions and answering questions, while ensuring that they maintain a watchful eye on potential threats. This approach ensures that your customers feel welcomed, rather than intimidated, while in your store.
Supervisor Oversight to Ensure Quality Service
To maintain high standards of performance, supervisors conduct regular site inspections of our retail security guards. This oversight ensures that guards are effectively protecting merchandise, assisting customers, and responding appropriately to incidents, allowing you to focus on running your store.
Start by filling out a quick form or calling us. We assess your specific loss prevention and customer service security needs.
We craft a tailored plan outlining guard deployment, patrol schedules, monitoring points, and use of armed/unarmed personnel.
Our trained guards are stationed at key areas, preventing theft, supporting customers, and reporting all activities transparently.
Supervisors conduct evaluations, and you receive automated summaries of patrols, incidents, and daily guard actions.
Our combination of trained personnel, advanced monitoring, and responsive management keeps your stores secure and inviting. Contact us today.
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Your site’s individualized property evaluation report contains information and analysis that you need to properly manage your site’s security needs. That information includes detailed analysis of the crime rate in your area, site access and parking protocols, and existing security infrastructure. Interior inspection includes analysis of emergency exits, fire suppression capabilities, and alarm infrastructure for emergencies. Exterior inspection includes analysis of structural defects, property lighting, and potential vulnerabilities in building access.
In addition to those inspections, our analysis also considered environmental factors, potential risks from older trees, outside property maintenance, and nearby crime that may overflow to the area. We also examined emergency response planning, including fire evacuation protocols and information supplied to residents about proper evacuation process.
However, a few fundamental problems exist when it comes to access control of the back parking (a big territory). Even though only two issues have ever occurred there, the wide-open access point to that lot may need to be corrected sooner than later as there is a significant uptick in crime in the 62nd precinct.
Furthermore, there are two fundamental surveillance blind spots along the driveway leading to the back parking lot and every common area.
Lastly, however unlikely it may seem, tenants should have resources and a physical guide for situations that may require an evacuation. Whether it be a flood or fire, each tenant should know how to use a fire extinguisher and where to evacuate to during a flood regardless of their proximity to a shoreline.
